Terms of service

OVERVIEW

This website is operated by Westarden. Throughout this website, the terms "Westarden," "we," "our," and "us" refer to Westarden and its operating company, Beijing Baiyue Yuntao Technology Co., Ltd.

By accessing our website, browsing our content, or purchasing products from westarden.com, you agree to be bound by these Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any additional policies referenced on this website.

Please read these Terms carefully before using our website or placing an order.

SECTION 1 — Online Store Terms

By using this website, you confirm that you have reached the age of majority in your country, state, or province of residence, or that you have obtained appropriate authorization from a parent or legal guardian.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws or regulations, including intellectual property laws.

SECTION 2 — General Conditions

Westarden reserves the right to refuse, limit, suspend, or cancel any order that appears to involve fraud, unauthorized payment activity, misuse of our services, or violations of these Terms.

Except for payment information, which is always encrypted during transmission, communications submitted through the website may be transferred across secure networks.

SECTION 3 — Website Information

The information available on this website is provided for general informational purposes only.

Although we make reasonable efforts to keep product descriptions, pricing, specifications, availability, and other content accurate, occasional errors or omissions may occur.

Westarden reserves the right to update, revise, or remove website content at any time without prior notice.

SECTION 4 — Product Pricing and Service Changes

Prices, promotions, and product availability may change periodically.

Once an order has been successfully placed and confirmed, the price displayed during checkout will be honored unless cancellation is required due to payment issues, fraud prevention, inventory shortages, or obvious pricing errors.

Westarden reserves the right to modify, suspend, or discontinue products or services without liability where permitted by applicable law.

SECTION 5 — Products and Services

Some products may be available exclusively through our online store and may have limited quantities.

Colors, textures, finishes, dimensions, and product images are displayed as accurately as reasonably possible. However, actual appearance may vary slightly depending on monitor settings, lighting conditions, natural materials, and manufacturing variations.

Returns and exchanges are governed by our Return & Refund Policy.

SECTION 6 — Billing and Payment Information

Westarden reserves the right to refuse, limit, or cancel orders under certain circumstances, including but not limited to:

  • Suspected fraudulent activity

  • Payment authorization failure

  • Inventory shortages

  • Pricing or system errors

  • Violations of these Terms of Service

If an order is canceled by Westarden before shipment, any payment received will be refunded to the original payment method.

Accepted Payment Methods

We accept major credit and debit cards, including Visa, Mastercard, American Express, Discover, and other payment methods displayed during checkout, as well as secure payment services such as PayPal where available.

Payments are processed through secure PCI-compliant third-party payment providers.

Customers agree to provide complete, accurate, and current billing and account information for every purchase.

SECTION 7 — Third-Party Services and Links

Our website may include links to third-party websites, shipping tracking services, payment providers, or other external resources.

These third-party services operate independently from Westarden, and we are not responsible for their content, privacy practices, or availability.

Accessing third-party websites is done at your own discretion.

SECTION 8 — Personal Information

Personal information submitted through our website is collected, used, and protected in accordance with our Privacy Policy.

By using our website, you consent to the practices described in that policy.

SECTION 9 — Errors and Corrections

Occasionally, our website may contain typographical errors, inaccurate information, or omissions relating to product descriptions, specifications, pricing, promotional offers, shipping information, or availability.

Westarden reserves the right to correct such errors and update information without prior notice.

If an order must be canceled because of a pricing error, inventory issue, or system error, any payment received will be refunded in full using the original payment method.

SECTION 10 — Prohibited Uses

You agree not to use this website:

  • For any unlawful purpose

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To submit false or misleading information

  • To upload malicious software, viruses, or harmful code

  • To interfere with website security or operation

  • To collect personal information without authorization

Violation of these Terms may result in suspension or termination of access to our website.

SECTION 11 — Disclaimer of Warranties and Limitation of Liability

Except where expressly stated by Westarden or required by applicable law, products and services available through this website are provided on an "as available" basis.

Nothing in these Terms limits or excludes your rights relating to damaged, defective, incorrect, or incomplete products as provided under our Return & Refund Policy or any applicable consumer protection laws.

Westarden remains responsible for resolving verified shipping damage, manufacturing defects, fulfillment errors, or other issues covered under our published customer policies.

SECTION 12 — Indemnification

You agree to indemnify and hold harmless Westarden, its operating company, affiliates, employees, partners, service providers, and representatives from claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of our website.

SECTION 13 — Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the People's Republic of China.

Any dispute arising from the use of this website or these Terms may be submitted to the competent courts with jurisdiction over the registered location of Beijing Baiyue Yuntao Technology Co., Ltd.

Nothing in these Terms shall limit or waive any mandatory consumer rights that may apply under the laws of your place of residence.

SECTION 14 — Changes to These Terms

Westarden may update or revise these Terms of Service from time to time to reflect changes in our business operations, website functionality, legal requirements, or applicable regulations.

The revised version will become effective immediately upon publication unless otherwise stated.

Continued use of this website constitutes acceptance of the updated Terms.

SECTION 15 — Contact Information

If you have any questions regarding these Terms of Service, please contact us using the information below.

Information Details
Brand Name Westarden
Operating Company Beijing Baiyue Yuntao Technology Co., Ltd.
Website westarden.com
Business Office Room 611, 6/F, Building 1, No. 3 Shilong North Road, Mentougou District, Beijing, China
U.S. Warehouse Partner Dock32 — 43.14909 Summit Dr, Eastvale, CA 92880, United States
Email support@westarden.com
Phone +86 13147073280
Customer Service Hours Monday–Friday, 9:00 AM–6:00 PM (GMT+8)

For questions regarding these Terms, please contact us by email before sending any written correspondence or products. The U.S. warehouse partner address is used for fulfillment support and may not be the appropriate destination for customer inquiries or returns.

Last Updated: June 2026